RBT Connected

Last Updated: June 2026

1. Introduction

RBT Connected (“RBT Connected,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information we collect through our website, applications, software platform, automation tools, artificial intelligence services, and related services (collectively, the “Services”).

This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information when you use our Services.

By accessing or using our Services, you acknowledge and agree to the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following categories of information:

Information You Provide

  • First and last name
  • Email address
  • Phone number
  • Company name
  • Business address
  • Billing information
  • Payment information
  • Customer support communications
  • Forms and data submitted through the platform

Information Collected Automatically

When you use our Services, we may automatically collect:

  • IP address
  • Browser type
  • Operating system
  • Device identifiers
  • Pages visited
  • Session duration
  • Usage activity logs
  • Platform interaction data

Information Received from Third Parties

We may receive information from third-party services that you choose to connect to RBT Connected, including but not limited to:

  • Google
  • Microsoft
  • Meta
  • Stripe
  • Twilio
  • OpenAI
  • Other authorized integration providers

The information received depends on the permissions you grant to those services.

3. How We Use Your Information

We use the information we collect to:

  • Provide and operate our Services.
  • Create and manage user accounts.
  • Process subscriptions and payments.
  • Deliver customer support.
  • Improve platform performance and user experience.
  • Monitor and analyze usage trends.
  • Detect fraud, abuse, or security threats.
  • Comply with legal obligations.
  • Send service-related communications.
  • Develop new features and enhancements.

4. Artificial Intelligence and Automation

Certain RBT Connected features utilize artificial intelligence and automation technologies.

Information processed through these features may be used to:

  • Generate automated responses.
  • Create content and recommendations.
  • Automate business workflows.
  • Improve service functionality and performance.

RBT Connected does not use customer private data to train public artificial intelligence models without explicit authorization.

5. Sharing of Information

We do not sell personal information.

We may share information with the following categories of recipients:

Service Providers

We may share information with trusted service providers that help us operate our Services, including:

  • Cloud hosting providers
  • Payment processors
  • Email service providers
  • Analytics providers
  • Customer support tools
  • Communication platforms

Legal Requirements

We may disclose information when required to:

  • Comply with applicable laws and regulations.
  • Respond to lawful requests from authorities.
  • Protect our rights, users, or business.
  • Investigate fraud, abuse, or security incidents.

Business Transfers

If RBT Connected is involved in a merger, acquisition, financing, reorganization, or sale of assets, personal information may be transferred as part of that transaction.

6. Data Retention

We retain personal information for as long as necessary to:

  • Provide our Services.
  • Fulfill contractual obligations.
  • Comply with legal requirements.
  • Resolve disputes.
  • Enforce our agreements.

When information is no longer required, it will be securely deleted or anonymized.

7. Data Security

We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information from:

  • Unauthorized access
  • Disclosure
  • Alteration
  • Loss
  • Destruction

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

8. Cookies and Similar Technologies

We use cookies and similar technologies to:

  • Remember user preferences.
  • Maintain active sessions.
  • Analyze platform usage.
  • Improve user experience.
  • Measure marketing effectiveness.

You may adjust your browser settings to refuse cookies; however, some Services may not function properly without them.

9. Your Privacy Rights

Depending on your location and applicable laws, you may have the right to:

  • Access your personal information.
  • Correct inaccurate information.
  • Request deletion of your information.
  • Request a copy of your data.
  • Restrict certain processing activities.
  • Object to processing.
  • Withdraw previously granted consent.

To exercise any of these rights, please contact us using the information provided below.

10. Children’s Privacy

Our Services are not intended for individuals under the age of 18.

We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without appropriate authorization, we will take steps to delete such information.

11. International Data Transfers

Your information may be stored, processed, and transferred to the United States or other countries where our service providers operate.

By using our Services, you consent to such international transfers of information.

12. Third-Party Websites

Our Services may contain links to third-party websites, applications, or services.

We are not responsible for the privacy practices or content of third-party services and encourage you to review their privacy policies before providing any personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any updates will be posted on this page along with a revised “Last Updated” date.

Your continued use of the Services after changes become effective constitutes acceptance of the updated Privacy Policy.

14. Contact Information

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

RBT Connected
Email: privacy@rbtconnected.com
Website: rbtconnected.com

15. GDPR, CCPA, and Applicable Privacy Laws

RBT Connected is committed to complying with applicable privacy and data protection laws, including where applicable:

  • General Data Protection Regulation (GDPR)
  • California Consumer Privacy Act (CCPA)
  • California Privacy Rights Act (CPRA)
  • Other applicable state, federal, and international privacy laws

Users may exercise any rights available to them under the laws applicable to their jurisdiction.

16. Data Controller

For purposes of applicable data protection laws, RBT Connected acts as the data controller for personal information collected directly through its Services, except where it processes data solely on behalf of its customers as a service provider or processor.

17. Business Customer Data

Where customers use RBT Connected to store, manage, process, or transmit information relating to their own clients, leads, employees, or business contacts, the customer remains responsible for obtaining all necessary permissions, notices, and lawful bases required under applicable privacy laws.

RBT Connected processes such information solely for the purpose of providing the Services and in accordance with customer instructions and applicable law.