RBT Connected

Last Updated: June 2026

1. Acceptance of Terms

These Terms of Service (“Terms”) constitute a legally binding agreement between you (“User,” “Customer,” “you,” or “your”) and RBT Connected (“RBT Connected,” “Company,” “we,” “our,” or “us”), governing your access to and use of our website, applications, software, platforms, APIs, artificial intelligence tools, communication services, integrations, and related services (collectively, the “Services”).

By accessing or using the Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and all applicable laws and regulations.

If you do not agree with these Terms, you must immediately discontinue use of the Services.

2. Eligibility

You must be at least 18 years old and legally capable of entering into binding agreements.

If you use the Services on behalf of a company, organization, or other legal entity, you represent and warrant that you have authority to bind such entity to these Terms.

3. Account Registration

To access certain features, you may be required to create an account.

You agree to:

  • Provide accurate and complete information.
  • Keep your login credentials secure.
  • Maintain and update your information.
  • Notify us immediately of any unauthorized use of your account.

You are solely responsible for all activities occurring under your account.

4. Services

RBT Connected provides business management, CRM, communication, marketing, automation, artificial intelligence, workflow management, customer engagement, analytics, integrations, and related software services.

We may modify, update, suspend, or discontinue any portion of the Services at any time.

We reserve the right to introduce new features, pricing models, limitations, or requirements without prior notice.

5. Subscription Plans and Billing

Certain Services require payment of subscription fees.

By subscribing, you agree to:

  • Pay all applicable fees.
  • Provide valid payment information.
  • Authorize recurring billing when applicable.

Unless otherwise stated:

  • Subscriptions automatically renew.
  • Fees are non-refundable.
  • Failure to pay may result in suspension or termination of Services.

RBT Connected reserves the right to modify pricing at any time with reasonable notice.

6. User Content

You retain ownership of any data, files, content, communications, documents, images, videos, prompts, customer information, or other materials uploaded to the Services (“User Content”).

You grant RBT Connected a limited, worldwide, non-exclusive license to host, process, store, transmit, analyze, and display User Content solely as necessary to provide and improve the Services.

You represent and warrant that:

  • You own or control all rights necessary to submit User Content.
  • Your User Content does not violate any law.
  • Your User Content does not infringe intellectual property rights.

7. Artificial Intelligence Features

Certain Services may utilize artificial intelligence technologies.

You acknowledge that:

  • AI-generated outputs may contain inaccuracies.
  • AI outputs should be independently reviewed.
  • RBT Connected does not guarantee the accuracy, legality, or suitability of AI-generated content.

You remain solely responsible for decisions made based on AI-generated outputs.

8. Acceptable Use

You agree not to:

  • Violate any law or regulation.
  • Upload malicious code.
  • Interfere with system operations.
  • Access systems without authorization.
  • Reverse engineer the Services.
  • Use the Services to distribute spam.
  • Upload unlawful, fraudulent, defamatory, or infringing content.
  • Circumvent security mechanisms.
  • Use the Services to develop competing products.

9. Data Privacy

Your use of the Services is subject to our Privacy Policy.

You acknowledge that RBT Connected may process personal information necessary to provide the Services and comply with applicable laws.

If you upload personal data belonging to third parties, you represent that you possess all necessary rights and permissions.

10. Intellectual Property

All software, trademarks, service marks, logos, technology, interfaces, workflows, databases, AI models, documentation, and other proprietary materials provided by RBT Connected remain the exclusive property of RBT Connected or its licensors.

These Terms do not grant ownership rights to any intellectual property owned by RBT Connected.

11. Third-Party Services

The Services may integrate with third-party providers including but not limited to:

  • Google
  • Microsoft
  • Meta
  • Stripe
  • Twilio
  • OpenAI
  • Other third-party vendors

Your use of such services is governed by their respective terms and policies.

RBT Connected is not responsible for third-party products, services, or content.

12. Service Availability

We strive to maintain reliable availability but do not guarantee uninterrupted operation.

The Services may occasionally experience:

  • Maintenance periods
  • Network failures
  • Security incidents
  • Force majeure events
  • Third-party outages

We are not liable for interruptions beyond our reasonable control.

13. Confidentiality

Each party agrees to protect confidential information received from the other party and to use such information solely for purposes related to the Services.

This obligation survives termination of these Terms.

14. Termination

We may suspend or terminate access to the Services at any time if:

  • You violate these Terms.
  • Payment obligations are not met.
  • Your use presents security risks.
  • Required by law.

You may terminate your account at any time.

Termination does not relieve outstanding payment obligations.

15. Disclaimer of Warranties

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.”

TO THE MAXIMUM EXTENT PERMITTED BY LAW, RBT CONNECTED DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING:

  • MERCHANTABILITY
  • FITNESS FOR A PARTICULAR PURPOSE
  • NON-INFRINGEMENT
  • ACCURACY
  • RELIABILITY
  • AVAILABILITY

WE DO NOT WARRANT THAT THE SERVICES WILL BE ERROR-FREE, UNINTERRUPTED, OR SECURE.

16. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, RBT CONNECTED SHALL NOT BE LIABLE FOR:

  • INDIRECT DAMAGES
  • INCIDENTAL DAMAGES
  • SPECIAL DAMAGES
  • CONSEQUENTIAL DAMAGES
  • LOSS OF PROFITS
  • LOSS OF DATA
  • BUSINESS INTERRUPTION

OUR TOTAL AGGREGATE LIABILITY SHALL NOT EXCEED THE TOTAL AMOUNT PAID BY YOU TO RBT CONNECTED DURING THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

17. Indemnification

You agree to defend, indemnify, and hold harmless RBT Connected, its officers, employees, contractors, affiliates, and partners from any claims, liabilities, damages, losses, costs, and expenses arising from:

  • Your use of the Services.
  • Your violation of these Terms.
  • Your User Content.
  • Your violation of any law or third-party rights.

18. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Florida, United States, without regard to conflict of law principles.

19. Dispute Resolution

Any dispute arising from these Terms shall first be submitted to good-faith negotiation.

If unresolved, disputes shall be resolved through binding arbitration in Florida, USA, in accordance with the rules of the American Arbitration Association (AAA).

Each party waives any right to participate in class actions or class arbitrations.

20. Changes to These Terms

We may modify these Terms from time to time.

Updated versions will be posted on the website and become effective upon publication.

Continued use of the Services after changes become effective constitutes acceptance of the revised Terms.

21. Contact Information

For questions regarding these Terms, please contact:

RBT Connected
Website: Contact form